If you believe the product is damaged or defective, call or email us right away. Keep all the packaging. If you can send us a photo or short video, we can assist you better. Once we have inspected your Spring and determined it to be damaged or defective, we will arrange for return shipping and we will send you a replacement.
To initiate a return, call or email us with your name, email, phone number, date of purchase, and reason for the return. After we verify your information, we will email you a shipping label (except as noted above). You will then have to drop off the package at your nearest UPS store.
CALL US AT: 1-833-MY-FORAY (1-833-693-6729)
OR EMAIL US: firstname.lastname@example.org