Home / Foray Warranty
Your Spring walker frame is warranted to be free of defects in materials and workmanship for the lifetime of the original customer. In the event of a defect covered by this warranty, Foray Design will, at our option, repair or replace the device.

Non-durable components, such as plastic accessories, wheels, the seat and brakes, are warranted to be free of defects for one year from the date of purchase under conditions of ordinary use. This warranty does not cover device failure resulting from owner misuse, negligence, or normal wear and tear. Any condition caused by repair or maintenance attempted by anyone other than Foray or an authorized service center is not a defect covered by this warranty.

Warranty Form 

The warranty must be registered within 30 days of purchase.

Our Guarantee

Foray Design will replace or refund products returned within 60 days of shipment to the customer. This guarantee is applicable when the product is returned in its original condition and packaging and the customer has first called Foray Design at 1-833-MY-FORAY (1-833-693-6729) to report the intention to return the product. The customer is responsible for shipping charges unless the product has been demonstrated to be defective or damaged prior to shipment.  

 

Damage to Spring that has been incurred during shipping should be reported first to Foray and then to the shipper. Please keep all packaging.

Enjoy your Spring!